What It Takes to Clean Contents

10/20/2023 (Permalink)

We have the equipment to clean just about anything

When people talk about restoration, the conversation usually revolves around the damage to the building itself. In the promotion efforts from a restoration company, you will see hundreds of before and after photos of water damaged floors, smoke damaged cabinets, and the occasional mold remediation job, clearly showing where the damaged property has been restored to its former glory. This describes a reasonable picture for someone interested in property restoration, but there’s one thing that most people don’t think about until they find themselves in the unfortunate situation of needing restoration work done: contents. What exactly happens to your belongings (clothing, shoes, linens, pillows, sofas etc.) when it needs to be restored?

Contents Assessment and Storage

The contents in a damaged area might be able to be restored depending on condition and type of damage. We use our expertise and the guidance of your insurance adjuster to determine which contents can be salvaged and which ones need to be replaced. Because we do all our own contents processing, SERVPRO Team Fletcher will work diligently with you and your insurance provider to address any concerns you might have. Communication is key, and if your restoration company is outsourcing their contents processing to another company, you will lose that direct contact and trust that comes with working with a company like SERVPRO.

Cleaning—Procedures and Equipment

Using industry-standard equipment is just a starting point at SERVPRO Team Fletcher. We go above and beyond to make sure our customers’ contents are being treated with the upmost care. For example, we have invested in an Esporta machine at our location which drastically increases cleaning degree as well the type of soft contents we can clean after a fire or flood. This computer-controlled machine knows exactly what cleaners and processes are needed to return the type of content in it to its original condition or better. Other specialized equipment we have on-site includes ultrasound machines and a dedicated ozone room to remove lingering smells such as smoke from clothes and furniture. We also have dedicated “fine detail” cleaning stations, plus a vast collection of specially formulated proprietary cleaners and deodorizers developed by SERVPRO chemists to be the best at what they are intended to do. We make sure to stay up-to-date with the latest developments in contents restoration procedures to ensure your valuable belongings are guaranteed to be in the best care possible.

Final Customer Walk-Through

Of course, only you are the expert when it comes to your own stuff, so we invite you to come to our facilities and inspect your belongings before it’s decided they are ready to transport it back to your home. If anything doesn’t meet your standards, we may then try to clean it again or work with your insurance to replace it. After everything has been approved, we will move everything back to where it belongs so you can return to your life, “Like it never even happened.”

Getting your life back on track after a disaster can be a complicated process, but at SERVPRO Team Fletcher we aim to make it as seamless as possible for you. If you have any questions about contents cleaning, don’t hesitate to reach out to us any time at (309) 346-5600.