What our Customers say...

Fire Damage Testimonials

Casey and Angie were very friendly and explained everything they were doing and didn't mind me helping where I could.

Everyone was sympathetic at the time of my house fire. Understanding and definitely went above and beyond. Everyone I had an interaction with, Dani, Andrea, Casey, and Monica were amazing. Thank you all very much!

Kody did a great job with demo, especially the cleanup. They left it perfect. Did not have to go after them and clean up and want them to know they are appreciated.

Excellent Job! Thank you!

Angie, Nicole, Casey, Andrea, and Krystal did a great job and were patient with all of my questions.

Casey and Andrea did a good job cleaning everything. 

Nicole and Crystal - Do not change!

They were phenomenal throughout the entire process!

Angie, Andrea, Casey, and Dani are outstanding. They made an absolutely terrible experience bearable. I will miss their happy, personable attitudes.

These ladies were so impressive in addressing me and their work. I couldn't be more satisfied with my "new" smelling home!

Excellent service with our tight schedule!

Carrie and Robin were excellent at their jobs.

Very impressed by all employees. Will highly recommend the company. Chris and David could not be better.


Chris was outstanding. He was careful, thorough, and did a great job of cleaning up after each step. I felt he was really taking care of our needs. Thank You!

Great job!!!

My husband and I are so impressed with the customer service we received from all personnel that worked in our basement. All service personnel were so polite, professional, and courteous each and every time they were here. Thank you so very much!

Robin, Becky, Angie, Danni, Paige, Andrea, and Casey did a good job.

Debbie and I believe that if it wasn't for Carrie and Paige helping on the cleanup we would have just thrown up our hands and walked away.

I appreciate the effort made by everyone involved!

Paige and Casey were very diligent giving confidence in the whole process.

Carrie and Paige were excellent!

The crew that was here did a great job and they were great with the dogs.

Angie and Andrea have gone above and beyond every single day! You could not have better employees to represent your company!

These girls are the reason I will refer your company in the future - Not enough praise for these two!

Thanks again for the help on all this.

All 10's across the board!

We highly recommend your company.

They all did an excellent job!

You are all amazing at what you do. Thank you!!!

We use SERVPRO if ever the need arises. 

The lead technician explained everything to us and always there to keep us informed. Thank you for all your help. 

My wife and I really appreciate the work you and your team put into restoring and storing our belongings. It's good to get back in our home!

SERVPRO employees went above and beyond expectations during a difficult time for me. They were compassionate, they really cared especially Carrie and Angie, they were with me for the whole process. 

On behalf of the Tazewell County Firefighter's Association I want to thank you for helping make our 28th Annual Training School a big success!